Providing safe, reliable, professional chimney care, keeping your home warm, clean, and protected all year round.
© Thomas W Tyler. All rights reserved.
A local chimney sweep based in Gwynedd, North Wales, Thomas W Tyler provides professional, reliable, and friendly chimney care to homeowners, landlords, and holiday property owners throughout the region.
My services include traditional and power sweeping, CCTV inspections, bird nest removal, and general stove maintenance - all delivered with a focus on safety, cleanliness, and excellent customer service.
Photo by Annie Spratt on Unsplash
Use the form on this page to book your appointment using my secure booking system.
If there aren't any appointments available at a date or time that suits you, or you're looking for something other than a standard sweep, please get in touch using the details on the contact page and I will do my best to accomodate you.
My full booking terms & conditions can be found here.
If you would like to get in touch with me to discuss your chimney, please use the details below.
Phone: 07825662466
Email: [email protected]
WhatsApp: WhatsApp Me
Thank you for choosing Thomas W Tyler for your chimney sweeping needs. We aim to make our services straightforward, safe, and reliable. These terms explain what you can expect from us and what we ask of you.Booking and ConfirmationWhen you book an appointment with us, you are agreeing to these terms and conditions. Appointments can be made via phone, WhatsApp, or our online booking system. Once your booking is confirmed, we will send you a confirmation via email or text. If you need to cancel or reschedule, please let us know as soon as possible so we can accommodate you and other customers.PaymentPayment is due at the end of your appointment. We accept cash, card, or bank transfer.Our ServiceOur chimney sweeping service includes the removal of soot, creosote, debris, and other obstructions from your chimney flue and components. While we carry out visual inspections of the chimney and appliances, these are not full structural surveys, and we cannot guarantee that the chimney or appliance is completely free from faults. After every appointment, we provide Certificates of Sweeping for each chimney cleaned, free of charge. If a full written report is required, this can be provided for an additional fee.Preparing for Your AppointmentTo ensure a safe and efficient service, please do not use your appliance for at least 24 hours prior to the appointment. Ash, debris, and any loose items should be removed from the fire grate and hearth area. We ask that you clear at least six feet in front of the fireplace and move any furniture or delicate items to prevent accidental damage. Children and pets should be supervised in a separate room for the duration of the visit.Access and SafetyIt is your responsibility to provide safe and clear access to the chimney and work area. Certain jobs may require the use of ladders or access to lofts and roofs, and additional charges may apply for high or difficult-to-access locations. We take every precaution to avoid damage, but chimney sweeping is inherently dusty, and minor cosmetic marks may occur.Liability and InsuranceWe take great care to protect your home using covers, low-tack tape, and professional-grade equipment. We are not responsible for pre-existing defects, incorrectly installed appliances, or age-related damage. Stainless steel liners, cowls, and chimney pots may fail due to wear and tear, and we cannot accept responsibility for damage caused by their failure. If accidental damage is caused directly by our work, we will assess the situation and offer repair, replacement, or reasonable compensation at our discretion. For your peace of mind, we carry £5,000,000 Public Liability Insurance.Waste DisposalAll waste generated during our work will be taken with us unless you specifically ask for it to be left on site. We will always dispose of waste responsibly. [Your Company Name] is a registered lower-tier waste carrier, so you can be confident that all waste is handled in accordance with legal requirements.Appointment Changes by UsOn rare occasions, we may need to reschedule your appointment. We will always provide as much notice as possible, and any rescheduled appointments will be arranged promptly without additional charge.Health and SafetyWe will not proceed with work if we identify significant safety risks, such as unsafe appliances or chimney structures. In these cases, we will provide you with a NACS Warning Notice detailing the issues found, so you are fully aware of any hazards.We always use protective equipment and coverings to minimise dust and protect your property. Risk assessments and safety advice are available on request to help ensure a safe and smooth appointment.Complaints and FeedbackWe want all our customers to be happy with our work. If you have any concerns or issues, please let us know as soon as possible, and we will work with you to resolve them quickly and fairly. Complaints that are not resolved to your satisfaction can be directed to NACS HQ for further assistance.Privacy and Data ProtectionFor information on how we collect, use, and protect your personal information, please see our full Privacy Policy on our website.GuaranteesWe take pride in our workmanship and will address any service issues promptly. While we strive to provide the highest standards of service, we cannot guarantee that appliances or chimneys are free from pre-existing faults.Changes to TermsFrom time to time, we may update these terms. The most current version will always be available on our website.We appreciate your trust in Thomas W Tyler and look forward to keeping your chimney safe, clean, and well-maintained.
Thomas W Tyler (“we”, “us”, or “our”) is committed to protecting your privacy. This privacy policy explains how we collect, use, and store your personal information when you use our website or services.1. Information We Collect
We may collect the following types of personal information:
- Contact information: name, address, phone number, email address.
- Booking information: details about the services you request.
- Communication information: any messages or enquiries you send to us.
- Website usage information: such as your IP address, browser type, and pages you visit (via cookies).2. How We Use Your Information
We use your personal information to:
- Provide and manage our services
- Respond to your enquiries
- Arrange appointments and bookings
- Keep internal records
- Improve our website and customer service
- We will not sell or share your personal data with third parties for marketing purposes.3. Legal Basis for Processing
We process your personal information based on:
- Your consent (for enquiries or optional marketing)
- Our legitimate interests (to run and improve our business)
- Fulfilling a contract (to deliver the services you book)4. How We Store Your Data
We store your data securely and only keep it for as long as necessary to provide our services or meet legal obligations. When your data is no longer needed, we will delete it securely.5. Sharing Your Information
We may share your information with:
- Service providers who help us operate our website or scheduling systems
- Professional advisers (e.g., accountants) if required
- Authorities if required by law
We ensure that anyone we share your data with keeps it secure.6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Ask us to correct or delete your data
- Object to how we use your data
- Withdraw consent at any time (if the processing is based on consent)
- To exercise any of these rights, contact us at: [email protected]7. Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings if you prefer.8. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us:
Business Name: Thomas W Tyler
Email: [email protected]
Phone: [Your Phone Number]
Address: Tyddyn Du, Gallt Y Foel, Caernarfon LL55 3EGCookies on This Website
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Rydw i'n gofalu am simneiau mewn modd diogel, dibynadwy a phroffesiynol, gan gadw'ch cartref yn gynnes, yn lân ac wedi'i ddiogelu drwy gydol y flwyddyn.
© Thomas W Tyler. Cedwir pob hawl.
Mae Thomas W Tyler, ysgubwr simneiau lleol yng Ngwynedd, yn darparu gwasanaeth gofal simneiau proffesiynol, dibynadwy a chyfeillgar i berchnogion tai, landlordiaid a pherchnogion eiddo gwyliau ledled gogledd Cymru.Mae fy ngwasanaethau'n cynnwys ysgubo traddodiadol a phŵer, archwiliadau teledu cylch cyfyng, tynnu nythod adar, a gwaith cynnal a chadw stofiau cyffredinol. Cynigir pob un â diogelwch, glendid, a gwasanaeth rhagorol i gwsmeriaid.Os hoffech gysylltu â mi i drafod eich simnai, defnyddiwch y manylion isod.
Photo by Annie Spratt on Unsplash
Defnyddiwch y ffurflen ar y dudalen hon i drefnu eich apwyntiad gan ddefnyddio fy system fwcio ddiogel.Os nad oes unrhyw apwyntiadau ar gael ar ddyddiad neu amser sy'n addas i chi, neu os ydych chi'n chwilio am rywbeth heblaw ysgubo safonol, cysylltwch gan ddefnyddio'r manylion ar y dudalen gyswllt a byddaf yn gwneud fy ngorau glas i fodloni eich anghenion.
Os hoffech gysylltu â mi i drafod eich simnai, defnyddiwch y manylion isod.
Ffôn: 07825662466
E-bost: [email protected]
WhatsApp: 07825662466